Shipping policy
Shipping Policy
Last updated: May 2026
Processing Time
Orders are processed and dispatched within 1–3 business days after payment confirmation. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Shipping Methods & Estimated Delivery Times
|
Region |
Carrier |
Estimated Delivery |
|
United States |
FedEx / UPS |
10–15 business days |
|
United Kingdom |
DHL / FedEx |
10–15 business days |
|
Europe (DE, FR, ES, IT, NL, etc.) |
DHL / FedEx |
10–15 business days |
|
Australia & New Zealand |
DHL / FedEx |
12–18 business days |
|
Canada |
FedEx / UPS |
10–15 business days |
|
Rest of World |
DHL / UPS |
12–20 business days |
Expedited shipping options (5–8 business days) may be available at checkout for select regions at an additional cost.
Order Tracking
After your order has been dispatched, you will receive an email with your tracking number. You can track your shipment on the carrier’s website (DHL, FedEx, or UPS). Please allow 24–48 hours for tracking information to become active after dispatch.
Customs & Import Duties
International shipments may be subject to customs duties, import taxes, or brokerage fees imposed by your country’s authorities. These charges are the buyer’s responsibility and are not included in the product price or shipping fee. If you have concerns about potential fees, we recommend checking with your local customs office before ordering.
Shipping Delays
While we strive to meet all estimated delivery time frames, occasional delays may occur due to customs processing, carrier disruptions, or public holidays. If your order has not arrived within 20 business days of the dispatch date, please contact us, and we will investigate promptly.
Lost or Damaged Shipments
If your shipment arrives damaged or is confirmed lost by the carrier, please contact us at support@seesky.shop within 7 days of the expected delivery date. Include your order number and photos of any damage. We will arrange a replacement or full refund.
Contact
For shipping questions, please contact us at support@seesky.shop – we respond within 24 hours.